Consumer complaint against Paytm customer service

Complain ID : CCN023192   103   Complaint's Reply

Tata Docomo Complaint Complaint Date: October 10, 2016
Modified date: October 12, 2016
  • State :  Andhra Pradesh
  • City :  Hyderabad
  • Address: A-18 HAL RAGHAVENDRA COLONY ROAD #2 Near Godavari Homes QUTBULLAPUR Suchitra
Customer care not responding to mails to replacement of product Philips BT1000 Trimmer For Men (Blue) under the order ID 2056848166.

Product received on 21 September 2016. Return Requested on same day.
Please help me in getting replace of this product or cash back.

No call back from Paytm till date.

Invoice attached for this product

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    I ordered a samsung handset through PayTM app by making online payment on 5th October; Order No. 2101297185. PayTM provided a delivery estimation of by 10th Oct. Till 13th there is no trace of this delivery and neither any interim communication for reason of delay or any visibility on product status.

    On raising complaint at their app the further asks to wait further but provided no information

    After a further wait of 2r hrs I contacted their helpline & their customer care rep after hearing my issue puts call on hold never to come back again.

    Now after 96 hrs elapse from their delivery committed time I still don't have any clue on my consignment for which I have already paid for !!

    This is a disaster & a wretched experience with PayTM ...big talks only.

    Will recommend not falling into their trap.

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    I would like to inform you that your Book My Offer Ref:80467752094792 received your par sale it's not machining sending online order.

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    Md.Rafiqul Alam/8820049966, 9831290458

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    I would like to inform you that your Book My Offer Ref:80467752094792 received your par sale it's not machining sending online order.

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    Dear Team,

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    Regarding online shopping by LOKENDRA:

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    I have ordered samsung galaxy j3 pro.My order number is 4488703053.I have received an empty box.For that I have complaint paytm mall.I have sent images and all the documents they need.But they are not proceeding further.Now I am totally frustrated.My registered email id is l907432103p@gmail.com and registered mobile number is 9074321030.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.