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Complaint regrading walnut fudge for Expired Products Delivery PlaceOfOrigin.in

Complain ID : CCN022696   32   Complaint's Reply

Tata Docomo Complaint Complaint Date: September 20, 2016
Modified date: September 26, 2016
  • State :  Karnataka
  • City :  Bangalore
  • Address: 4th Floor,Plot No. 2A2,Dyavasandra Industrial Area White Field Road, Mahadevapura Bangalore 560048
Dear Team

I ordered a walnut fudge from the website placeoforigin.in and the product got delivered to me on 14th September, 2016. However, the expiry date on the product was mentioned as 19th September,2016.

Now, the claim on their website says that shelf life is 8 days and in this case, the time duration to expiry is less than 8 days (14th-19th Sept, hence 6 days)

I refused to accept the product and raised a complaint but rather than initiating an action they started justifying the same.

Please look into this regard.

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    vipin jain

    Mr. by vipin jain:

    (5 of 5)

    Just want to share my experience with PlaceofOrigin site. This is a classical example of how NOT to deal with customers. I bought Ratnagiri mangoes, 12 @ 1600 Rs. It was delivered late, and 5 of them were rotten, rest sour in taste. I complained, to which they replied promptly. They agreed to return price for 5 rotten ones, and returned 280. I asked about how they calculated, as it should be more than 600 Rs, and they showed their rudeness. They Denied retrning rest. Pls. get me my refund.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.