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No refund :Infibeam -Fraud

Complain ID : CCN019482   24   Complaint's Reply

Tata Docomo Complaint Complaint Date: May 28, 2016
I had placed online order with INFIBEAM - online site for LG AC on 24th April - ID : 18461085 - was to be delivered by 28 Apr 2016. But we did nit receive the product it said status as at Octroi. When we followed up over email they did not take cancellation request - and took long and finally when they cancelled order - still did not receive our money back..NO REFUND Customer service disconnects call as well.
Please help. I need money back + compensation 26500 +Credit card charges for no payment as delayed refund + compensation

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    I had placed online order with INFIBEAM - online site for Asus ZenFone2 Laser(ZE550KL)3GB-red,on 12th August,2016 - ID:28693935- was to be delivered by 17th Aug,2016. But I did not receive the product it said status as Returned. When I followed up over email they took long to cancel the order - still I did not receive my money back..NO REFUND. Customer service disconnects call as well.
    Please help. I need money back + compensation.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.