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Complain against freecharge blocked account without any reason and without any warning

Complain ID : CCN022146   18  

Tata Docomo Complaint Complaint Date: August 26, 2016
Modified date: August 27, 2016
My freecharge account blocked by freecharge without any reason and without any warning. There was 1736/- rupees in my freecharge account. When I contact to Freecharge, they asked for my bank account statement. and ID PROOF. I want to know that why I provide my bank account details ID PROOF REQUIRED??

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