Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Refund not received from Amazon. In

Complain ID : CCN024693   32  

Submit Complaint Complaint Date: December 1, 2016
  • State :  Delhi
  • City :  West Delhi
  • Address: 40/1, Ground Floor, Street No.17, Krishna Puri (Tilak Naar) 110018
Dear Sir/ Madam,

Order Id- ORDER # 171-2325043-1319511

My Phone No. 8447834847

Greetings !!

My name is Raja Gaurav, I have a complaint against Amazon.in. I had purchased a wireless headphone through their online website on 15-10-2016 and it was told to me that it will dispatched to me on 31-10-2016 but I didn't receive it then I called Amazon customer care number and then they said please wait for some more days it will be given to you for sure as they are coordinating with the seller but I didn't get any response then again I called them and they said that the product is out of stock so you can take refund on the same then I said okay initiate a refund and give my money back in my account. I made the payment using my debit card so they said it will be credit soon in your card and I also checked my email where I saw that the refund generated date was 19-11-2016

The refund details are: Authorization code for sale transaction 025124
Refund Reference # 74332746324632369333134

Today they said that they have sent me the money and asked me to talk to my bank. I called my bank and my bank informed me that nothing has been credit moreover they said their is no much request of RS. 1705. Please look into this matter, I neither received the product nor my money. It's been 1 month and 15 days they guys are haresing me every day. Please help me get my money from Amazon. In

I have all the things with as a proof that I can show you which proofs that whatever they are doing with me is wrong.

With Regards,
Raja





Complaint Against / To: www.Amazon.In

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.