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Website ebay.com sell defective and upto MRP

Complain ID : CCN025096   25   Complaint's Reply

Shopping Complaint Complaint Date: December 22, 2016
Modified date: December 22, 2016
  • State :  Haryana
  • City :  Gurgaon
  • Address: 988/31 Laxman Vihar Phase 1 , Main Railway Road,
i will be purchase 2 mobile(chilli b35) by ebay.com its cost of 2450.i will pay online.but in side of box MRP is Rs 500/-per mobile. then i will checked product.it also not working.
then i will call on ebay care but its not agree to change my product and cant me refund.
and i am fully far-state. so need your help..
my mobile no is 9911000473
Complaint Against / To: ebay

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    ebay

    Re: WEBSITE EBAY.COM SELL DEFECTIVE AND UPTO MRP by ebay:

    (5 of 5)

    Dear Customer,

    We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.helpdesk@gmail.com to help you.

    Thanks & Regards,
    Team Ebay

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.