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Receive fake product.did not return/refund

Complain ID : CCN016681   28   Complaint's Reply

Shopping Complaint Complaint Date: March 23, 2016
Company name:snapdeal.com
Product :micromax canvace
spark 8gb
Purchase date : 17 feb 2016
purchase price :4849
model name :Q380N
order no :11804416772
problem's discription
This company supply me fake/duplicate product.and did not give any type responce on my complain from last one month.i am helpless.plz help me and do help me for return this product
My details
Name:umesh patil(cheke)
add :Gut no.3,shitalnagar,satara
(khandoba)aurangabad
contact:9595696871
Email:patilshivumesh@gmail.com

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    Dear Customer,

    Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.