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Duplicate and damaged product received, no refund or replacement!

Complain ID : CCN016438   33  

Shopping Complaint Complaint Date: March 12, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: Flat No.10, 3rd Floor, Vyankatesh Heights, Kadamwak Wasti, Loni Kalbhor 412201
With reference to my mail dated 03-03-2016

Dear sir,

As mentioned below order no.[080467734204118] for Ray Ban Aviator Black.

As mentioned the product were Ray Ban original costing Rs. 5999/- was available for Rs. 848/- including shipping. We paid Rs. 898/-(including Cash on Delivery charge: Rs.50) & received the product on 03-03-16 for our surprise the product is damaged & it is not origional RayBan as mentioned. It seems it had manufactured in local workshop. Its a product worth Rs. 50-100/- easily available at roadside everywhere. Please let us know who had authorised you to fool people by selling duplicate worthless product.

What you wanna prove that people of india are fool & you can sell them anything by showing something else.

Please return our money immediately otherwise we left with no option but to take you guys to consumer forum at all levels including police case fir fraudulent business practices. Also writing to Rayban who also can proceed actions against you against copyright act. Also there are n number of authorities where will take up this matter including respectable concerned central / state ministry.

This is the only way leftout to save hard earned money of our contry brothers & sisters.

Your customer care no. 8010001133 is of no use its not connecting to any executive. Better you remove that from your site.

We need our money back immediately. If you have any procedure for refund please let us know.


Waiting to hear from you soon.


With regards,


Ashutosh Makone
9822024257

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