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online shopping consumer complaint

Complain ID : CCN016221   56   Complaint's Reply

Shopping Complaint Complaint Date: February 29, 2016
  • City :  Mumbai
  • Address: Nancy Colony,A/103,1st Floor,Borivali-E
i have booked the order on voonik online details below Order no : R564428510 Rkfashniya cream designer saree, but some of colour difference i returned this parcel ,them person collected parcel on 13 feb but still i have not receive any credit & still i am folloing up on mails & call below the Ticket #1509602 for their complaints.

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    Voonik

    Voonik Replied to- online shopping consumer complaint by Voonik:

    (5 of 5)

    Hi Ankita,

    We have initiated refund on Mar 02nd,request you to check in the bank with the Reference_ID => N063160134208489.If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.

    Thanks and Regards,
    Team Voonik

    P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.