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I ordered the dress which is not same to the order

Complain ID : CCN057076   55  

Shopping Complaint Complaint Date: March 22, 2022
Modified date: March 22, 2022
  • State :  Delhi
  • City :  East Delhi
  • Address: C-17 East Baldev Park Near Parwana Road, Delhi 110051
I ordered the sharara suit which is wine in colour but i can't get the same if you delivered by mistake please exchange it otherwise you give my money back .
Complaint Against / To: The delivery boy

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.