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Complaint wrong and defective product and not refunded money - Anduril Retail Pvt. Ltd

Complain ID : CCN028520   39   Complaint's Reply

Shopping Complaint Complaint Date: September 5, 2017
Modified date: September 5, 2017
  • State :  Maharashtra
  • City :  Pune
  • Address: Anduril Retail Pvt. Ltd, S.No. 1720, Ramdhara Road, Near Sai Mandir,
They deliver wrong product and defective products. I paid for the product and return back items to them but they havn't refunded amount yet.
My ORDER Number : #100005158.

Order Number : 100005158
Order Date : 8/6/2017
Company Address
Adress: Anduril Retail Pvt. Ltd, S.No. 1720, Ramdhara Road, Near Sai Mandir, Loni Kalbhor, Pune - 412201

Phone: 020-65293322
Email: info@kaamastra.com
Complaint Against / To: kaamastra.com

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    Kaamastra Customer Care

    Refunded you on 21/8/17 by Kaamastra Customer Care:

    (5 of 5)

    Hi,
    As we had discussed over mail, the order was placed on 6th August and refunded on 21st August - we had sent screenshots of the refund to your credit card also.

    You confirmed the same after speaking to our team as well.

    The whole process was finished in 10 day from the date of delivery of the wrong product to you.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.