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Complaint against not refunded my money Rs.800 on return of clothes

Complain ID : CCN044126   31  

Shopping Complaint Complaint Date: March 5, 2020
Respected sir,
Myself poonam Sharma from hamirpur. Living in hamirpur ward no. 2. I have a complaint against shopkeeper cloth house. Me and my sister on 17 Feb 2020 purchased two suits of rs. 800. I paid instant 800 to ajay cloth house owner on counter. After that I checked that suits at home and was very rough and totally useless. Afterthat today on 25 Feb 2020 I asked to the owner to exchange that clothes. He totally refused and taken taken both of suits and misbehaved with me and my sister. It's totally consumer harassment and specially of ladies by gents. He kept suits with him. No money back and no exchange. So please it's a humble request please take an action against Ajay cloth House, Main market hamirpur mall Road near sabzi manzi opposite to Deep cloth House. Please help me and provide me justice and take proper action against him so that in future no customer specially ladies never will harrash in future. Please provide me justice. Yours faithfully Poonam Sharma. Ward No. 2. Contact no. 8894473346 and 8219729459. I already complaint in e-samadhan. so they directed me to file cmplaint here.
Complaint Against / To: Ajay cloth house, Main market, Hamirpur

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.