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Amount debited but transcation failure, have done shopping on Zansaar.com using paytm wallet

Complain ID : CCN027857   26  

Shopping Complaint Complaint Date: July 11, 2017
Modified date: July 11, 2017
  • State :  Karnataka
  • City :  Bangalore
  • Address: No.5, Srivari Mansion, 3rd Main, Mani Villas Garden, Kamalanagar, Bengaluru - 560079
Sir,
I have done shopping on Zansaar.com using paytm wallet, my amount of Rs.5775/- got deducted from paytm wallet but transcation was failed. I have contacted both Zansaar.com & Paytm regarding the same.
Zansaar said they haven't received payment.
Paytm was giving me wrong assurance from almost 45 days that it will resolve the issue.

Pl help me out in this regards.
Complaint Against / To: Paytm

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