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Videocon split ac complaint my air conditioner gas leaks

Complain ID : CCN032181   44  

Service Complaint Complaint Date: June 8, 2018
Modified date: July 5, 2018
  • State :  Delhi
  • City :  East Delhi
  • Address: Block No-4, House No 398,, Khichri Pur
Dear sir/Madam, i have split a.c. of Videocon brand. When my air conditioner gas leaks, I had repaired the service center(M/s Vishal Home care) paid amount of Rs 3000/-, Date on 14.04.18 In which I got a three-month guarantee for free the gas once it was leaked.

The gas leaked from that on 25.05.18, since then I have call to the service center constantly getting the phone, but none of my hearings have been done till 08.05.18 in the evening today.
I called their service center many times and from their service manager (M/s Vishal Home care) Mr. Manish (mobile no-9213836920) & all seniors manger of Videocon Mr. Sandeep (mobile no-7065022654) & MR. Sudheer(moblie no-7065022521) talked to the manager but my problem was not resolved by anyone, and my phone was stopped lifting too
With this behavior of mine and my family, mental and physical pain is happening.
Complaint Details:
(DEL0706180263, DATED-08.06.18), (DEL0706180224, DATED-07.06.18), (DEL0606180353, DATED-07.06.18),(DEL0506180358, DATED-05.06.18),(DEL0106180134, DATED-01.06.18)

I request you to please solution my problem, to compensate me and my family the suffering that I have suffered due to improper behavior by them.

Thanks & regards
Trilok Joshi
Mobile no-9871970962
House no-398,Block no-4
Khichri pur,Delhi -110091
Complaint Against / To: Videocon Industries Ltd & VIJAY HOME CARE

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