Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Usha Cooler Complaint!!!

Complain ID : CCN017766   92   Complaint's Reply

Service Complaint Complaint Date: April 27, 2016
  • State :  Karnataka
  • City :  Bangalore
  • Address: #4224, Ponni Illam, Kumaraswamy Layout, Stage 2, 49th Main, Bangalore-560078
i had bought this room cooler from usha 1/04/2016 and it was working fine in its initial days but its low and medium cooling options didn't start responding after a week... i thought that the problem will be resolved within my 1st call to the customer service but today being a week from my 1st complaint to usha international and had to call it for the 5th time today but still the problem hasn't been resolved yet... they always keep on saying that it will be resolved within the next 24-48 hours and then i think they simply ignore it.... i thereafter request you to do something ASAP and also to make it an issue against USHA company nationally so that no-one else needs to suffer from the same bad customer service responses ever.... i live in bangalore and my dealer's name is: hello mobile and electricals, #1, B.D.A. site, Opp. police station, kumaraswamy layout, bangalore-560078... contact number of the dealer: 09845192569... my warranty card's s.no. is: CT343-AC16301825... i thereafter look forward to getting some positive responses from your side ASAP team....

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    dr Ishtyak Ahmed Mir

    Complaint Reminder , pending from last more than 5 months by dr Ishtyak Ahmed Mir:

    (5 of 5)

    I purchased Usha Room Cooler MAXX Air CD 504 Remote on 14-06-2016. That stopped working after one month, I ran from pillar to post no response. Ultimately complaint was registered on 28 August 2016, vide request No. C16082801036 and reference No. 5771. The complaint was registered and I was directed to contact Sharma Traders
    ( assigned centre) Jammu, with phone no 9796030830. I contacted them, they sent someone, who has opened the cooler once in August 2016, but he never came back.
    Kindly take the matter as most urgent

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.