Regarding Urban clap compliant

Complain ID : CCN060923   24  

Service Complaint Complaint Date: January 17, 2023
I have booked an appointment in urban clap but due to medical issue the person who is alligned for my services she didnt attend me and told me i m not coming i have cancelled the booking also after that still 100 rupees are deducting if i will made a new booking.
Complaint Against / To: Urban clap

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.