Mental Harrasment & Trauma due to poor service and spares by Benelli
Complain ID : CCN035685 28
Service Complaint
Complaint Date: November 26, 2018
- State : Maharashtra
- City : Pune
- Address: Plot No.: 427/10, Gultekdi, Pune, Maharashtra
Complaint against Benelli India for poor service at their service centers AB Automotive Pune & Chd Service center. Parts changed Chain & Chain spoket, Clutch cable, Accelator cable, Clucth cover(Coolant was leaking and was replaced under warranty), Oil, Coolant. Oil cover replaced at Mumbai service center in Thane.
My Bike broke down after just 450 km after service @ Pun & Mum. Clutch cable which is expected to last for min 8000km broke in 450 Km and the spare which was mounted was faulty. I had to tow my bike to Chd again as i had multiple other issues with the bike like miss firing & engine sign being on. it took 2 days for them to fix and had to stay there in a hotel by spending money. Still the issue was not resolved and coolant was leaking from the bike. Got it fixed again at Hyd but again same issue. I have spent almost 70K on this bike to get this fixed which included my stay & bike service cost. On top of this mental harassment due to poor response from Benelli Service centers.
My Bike broke down after just 450 km after service @ Pun & Mum. Clutch cable which is expected to last for min 8000km broke in 450 Km and the spare which was mounted was faulty. I had to tow my bike to Chd again as i had multiple other issues with the bike like miss firing & engine sign being on. it took 2 days for them to fix and had to stay there in a hotel by spending money. Still the issue was not resolved and coolant was leaking from the bike. Got it fixed again at Hyd but again same issue. I have spent almost 70K on this bike to get this fixed which included my stay & bike service cost. On top of this mental harassment due to poor response from Benelli Service centers.
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