My bag nike alpha adapt rev is getting torn in just 2 months

Complain ID : CCN034184   27  

Service Complaint Complaint Date: September 21, 2018
I want a replace bag , i call in customer care than they say its a wrong no.
Complaint Against / To: Nike india

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.