late delivery complaint

Complain ID : CCN059945   18  

Service Complaint Complaint Date: October 13, 2022
  • State :  Maharashtra
  • City :  Amravati
  • Address: Tapadia City Center Mall , Gopal Nagar , Amravati ,maha 444607
Dear Sir / Madam,

I am writing to you to raise an issue about: Fast Food Restaurants

The issue that I have experienced was: My name is Nayan Bawanthade from Amravati Maharashtra . today (12/10/22 ) I went to one of your store in Amravati situated in Tapadia city center. I placed my order on 9:20pm about 3 buckets and 8 cold drinks of around 2463 rupees. The staff has given me my order 1hr late . That's not the only problem the people who had given the order after me gets their food delivered early than me . I mean what is this behaviour this is not acceptable . There is 7 min policy in KFC franchise . I waited for 60min . I want some action taken on this or I m gonna raise a higher complaint . I want a refund as per KFC policy Also the staff was rude . i tried calling your customer service but again they cut my call twice . what kind of service is this from food company .

name : nayan bawanthade
email: nayanbawanthade10@gmail.com
mob no: 7038612261
store :kfc -tapadia mall -amravati sapphire foods india ltd
upi no. : 7038612261

CIN-U55204MH2009PLC19700
GSTIN No - 27AANCS5595A1Z1
INV No. - 6404101000009152
FSSAI License No.- 11522051000370

date : 12-oct-22
time: 9:20:53 pm

payment : 2463/-

shop phone no: 08042754444




It occurred on: 12/10/2022

This meant that the mall closes at 10 pm and i got my order at 10:30 . 1hr late kfc promises to deliver the order in 7min of time .

i want a refund

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.

Yours faithfully,

nayan bawanthade

Restaurant name and location kfc-tapadia mall , tapadia city center , amravati


Gopal Nagar Square, Road, Badnera, Amravati, Maharashtra 444607,
amravati india
444601
Complaint Against / To: kfc india

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