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Complain about dissatisfied about yamaha bike service and quality.

Complain ID : CCN036546   39  

Service Complaint Complaint Date: January 5, 2019
Modified date: January 30, 2019
Hi Yamaha,

Myself Bhushan Natarajan.

I feel worried and dissatisfied about your bike service and quality.

I did the second service before a month. From that I am hearing some noise from the back disk of my bike. And it is continously raising day by day.

And suddenly today I noticed that a lot of difference between the thickness of front and back disk plate. When comparing these two disk plate, the back disk plate looks thin and also disk pad is completely bad.. hope this makes the continues noise in my bike. And wheel rotation is looks too tight and bad.

Actually i am working in coperate company and they providing me a cab facility.. So I will use the bike rarely in weekdays and weekends...

My bike invoice date is on 21.6.2018 from that the total kilometers ran is only for 3000 kms approximately.

So don't why the back side disk plate and pad depreciated soon. This make me dissatisfaction about your product and its quality.

So can someone please take a look on my complaint and take a serious action. And I want to do the need full to get my bike in good condition.

Also I have tried more time to contact you by toll free number but not able to reach you.

Till the issue get resolved, i will not able to drive my bike as am afraid it may lead to some other problem in disk and break.

Show room and service center name: Sri motors porur
Show room Address : Old 72/164, New 105/C, Mount Poonamallee Road, Porur, Chennai - 600116, Opp Adyar Anandha Bhavan

Bike model : YZF R15S

Bike number : TN10 BD 1082

Total free service completed: 2 (Completed in the above mentioned showroom).

Thanks and Regards,
Bhushan.N
Mobile # : +91 9566173561
Email Id : nbhushanbaba@gmail.com
Location : chennai
Complaint Against / To: Yamaha motors

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