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Substandard product + no servicing despite payment

Complain ID : CCN053352   30  

RO Water Complaint Complaint Date: July 2, 2021
  • State :  Gujarat
  • City :  Vadia
  • Address: A- 303, Crystal Yagnapurush Commercial And Residential
Hello Team,

I have purchased a RO from Aquasse services on 02-04-2021. after installation the product got fungus in its plastic tank and there was some dust particle as well. I have complained it. The customer care agent demanded the money for visiting charge which I paid in advance because he insisted for it otherwise he will not logged my complain. I paid the amount 199 on 28th Jun. There has been no contact with the agency and they are not responding to my call or what up messages. (Customer care mobile -9920822048/ 9082849155. complain ID : 04921582379.

I felt cheated by the agency since they offer substandard/poor quality product and then charge the money for repairing.
Complaint Against / To: Aquasse Services

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