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COMPLAINTS AGAINST EUREKA FORBES FOR BAD SERVICE

Complain ID : CCN020785   305   Complaint's Reply

RO Water Complaint Complaint Date: July 1, 2016
Hi All,

I had purchased Dr. Aquaguard from your website, Now unit not working so i request for service from last 20 days (Request date 02/06/15)(Request Number 87451783) From the request day onwards i am following up for the service, the Customer Care guys assured that the service will be done same day, i said ok & was waiting on everyday but no body came. they provide me area manager number (9130029529) but this number is not working.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.