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Bad service and unnecessarily made us to spend more

Complain ID : CCN050538   37  

RO Water Complaint Complaint Date: January 15, 2021
  • State :  Gujarat
  • City :  Surat
  • Address: 301 Golden Park, Near Ashok Pan, Opp. Bhagwati Aashish Complex
My hi-tech RO system was working fine but water flow was comparatively slow. To ensure everything was ok I called the technician from hi-tech, Mr. Ajay as suggested by one of our relative, also using Hi-tech RO. Ajay came and found faults in every system of my RO, like the sediment filter, carbon filter, the candle and also that my motor has become bad and needs repair. It was quite surprising that in so many years of us using the machine, never have i came across such suggestion. He asked me to change everything and gave an estimate of Rs. 1200. We bargained and settled for Rs. 1000. The entire new kit is available online at Rs. 1200 where he just replaces three things and repaired two in the same amount. Which I feel was not required but just to make us spend more he suggested so. I'm quite disappointed in his service and request you'll to provide more honest and genuine service boys.
Complaint Against / To: Technician Ajay

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