Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Slow internet speed like 2g complaint to Reliance Jio infocom ltd

Complain ID : CCN031838   49  

Reliance Jio Complaint Complaint Date: May 17, 2018
Modified date: May 25, 2018
  • State :  Rajasthan
  • City :  Jhalrapatan
  • Address: Nim Bari Gate Kumhar Mohalla Jhalrapatan City 326023
Slow internet speed like 2g
Dear sir
I am a valuable customer of Jio prepaid in Rajasthan circle and my resident address is nimbari gate kumhar mohalla jhalrapatan (parmanent) city pin code:-326023
Dist. Jhalawar
My name is Vishal bairwa and I am a prepaid customer of Jio my issue is my location the Internet speed is very low as 40kbps to max 50 kbps in every time average speed is 40 kbps to 50 kbps morning to evening but I am using 4g internet and this speed is not 4g this speed is like 2g and I am not satisfy with this low 2g speed because I pay the 4g service rate but they not provide 4g speed so please escalate my complaint and solve this net speed problem as soon as possible if you are not solve low speed net problem then the Jio has not been survive at this place and the company image is represented as bad image that is a big problem by your business side....many costomer are change Jio to other telecom companies like idea 4g airtel 4g vodafone 4g and definitely next is me if the internet problem is not solved because other isp is provide very good speed at the same plan and why we are facing speed issue with your ISP.....today I am go to my nearest Jio office and the office is only 50 meter far away from my home and i said the problem to your office and he said the customer base is very huge in this area because we are not provide much speed and I am very sorry this is the wording of your company employer this is very bad attitude....

My Jio no. Is :- 7014414727
My alternet no. Is :- 9799659138
My email id is :- vishalb838@gmail.com
Complaint Against / To: Reliance Jio infocom ltd

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.