Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

100% cash Back offer of JIO Fi not activated

Complain ID : CCN028255   40  

Reliance Jio Complaint Complaint Date: August 15, 2017
Purchased one JIO Fi device and SIM from Reliance store on month of May in exchange of OLD 4G Device. as per the ongoing offer, I am supposed to get the 100% Cash Back offer in the form of recharge voucher after the 1st recharge. Accordingly I have paid 999 + 408 at the time of purchase. When I have recharged with 399 on 1st August, the extra balance of 5GB has not been credited. JIO customer care is now giving excuses that the JIO FI device is of old stock hence the offer cannot be activated. They are not willing to replace the Device also. This is total cheating.SIM number: 8777687948.
Complaint Against / To: Reliance JIO and Reliance Store

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.