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transaction not successful working

Complain ID : CCN043027   43  

Payment Complaint Complaint Date: December 8, 2019
Hello sir mam
maine apne account se phone pay aap se meri sister ke account me 5000 rs transfer kiya tha mere account se paise chale gye par uske account me use mila hi nhi ab sbi bank wale bhi response nhi De rahe he aur na phone pay wale phone pay customer care ko call kiya to wo thik se baat nhi karte aur na manager ke pass phone transfer karte he phone pay customer care me 4 din se me kunal, sami, sonu kumar aur munali ubale en logo se baat hui par wo mujhe sbi online charge back from bharne ke liye bol rahe he par bank wale aisa koi form nhi De rahe he aur na phone pay wale barabar rpy de rahe he wo to ab bol rahe he hum kuch nhi kar sakte phone pay wale manager to phone attan hi nhi karte

please help me
Complaint Against / To: Phone pay

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.