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Money not refund in my bank account.

Complain ID : CCN025078   31  

Payment Complaint Complaint Date: December 22, 2016
I am PAYTM account holder. I have logged in PAYTM website and my paytm Wallet Balance 2000/-. & this amount refund my bank account. but Transferred to Bank Bank Txn ID: 201612180057555 Paytm Cash Txn ID 4658337449 2016-12-18 00:34:13 PM. At the time I did not have wallet balance in my PAYTM account.I did not receive 2000/- in my account. But the my wallet balance was zero.

I have requested PAYTM customer care to refund the funds in to my bank account.But I have not received any response from them. I have searched similar cases have been observed against the Online Recharge company. PAYTM is violating the SEBI as well as RBI norms for online e-commerce business. I need my refund from my SBI account.
Complaint Against / To: Paytm Complain

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