Fake call 13th Apr'17 in afternoon i had received a call from a person named karan

Complain ID : CCN026958   31  

Payment Complaint Complaint Date: April 15, 2017
Modified date: April 16, 2017

on 13th Apr'17 in afternoon i had received a call from a person named karan (mob no.: 8348402874) who claimed to be working at paytm. He enquired about my complaint and my debit card no. and went on to ask my account my account balance. Being suspicious of the character, i had asked him to meet me in person at the Noida office of Paytm, upon reaching the office neither the guy was reachable over the phone nor was able to find a staff personnel named Karan at same office.
Please look into this issue with utmost importance as the above incident is a case where a an unknown individual was able to get hold of my personal details including the complaint that I had forwarded to the Paytm customer care team.

Awaiting a prompt reply and action regarding the above written issue.

thanking you,

your faithfully,

Abhimanyu Singh
07007848481
Complaint Against / To: Paytm

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