Did not get my refund against OYO room cancellation

Complain ID : CCN049925   60  

Payment Complaint Complaint Date: December 9, 2020
Dear Concern,

I booked my OYO room FOR 30 NOV,2020 due to some urgent reason I have to cancelled the booking, but still I did not received my refund. I checked out my refund update its show DONE but there is no transaction happen and bank also confirmed the same. Please help in this.
Complaint Against / To: ID: RQJ5193

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