Convenience fee charged twice - fraud Terms and Conditions

Complain ID : CCN045269   54  

Payment Complaint Complaint Date: May 20, 2020
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Opp Phoenix Market City, Kurla West, Mumbai 400 070
Please refund my "convenience fee" charged by HappyEasyGo. In the screenshots attached below, I received Rs. 300 less from them, in spite of waiting a month for the refund.

They specify in their Terms and Conditions on the mobile app that no charges will be levied in case of airline cancellation. Scammers.
Complaint Against / To: HappyEasyGo

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