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Complaints against paytm, My money has not be refunded yet

Complain ID : CCN023663   33  

Payment Complaint Complaint Date: October 26, 2016
Modified date: November 3, 2016
My money has not be refunded yet to my account since 15.03.2016 . i have recharged a sum of rs 856 for Airtel postpaid no . but after deduction from my account the money they say invalid number and transferred the money to my paytm cash , but there is a option to transfer the money to bank account i clicked it and it says 21 days required to transfer the money. why they refund the money to paytm cash not my bank account . since 15.03.2016 till date no amount transfer to my account many time I visit paytm office they always told me pleas chack ur bank account we transfer ur bank account visit bank cheek a/c no mony transfer by paytm so ple halp me about my mony.
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