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Complaint Payu Payments for Payment not cleared

Complain ID : CCN030560   55   Complaint's Reply

Payment Complaint Complaint Date: February 8, 2018
Modified date: March 5, 2018
I already made the payment  for the mobile no 9620101991 on 29th of January but still it's not processed. I made a payment through  Payu Payments using hdfc credit card.  The transaction I'd given from hdfc is MT180310072000010069053.

Request I'd :4445275871

Payu I'd :6715605401

Bank ref no: 012900040945

Mobile no:9620101991 (Vodafone) 

Complaint Against / To: Payu Payments

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    PayUmoney Care

    RE: PAYMENT NOT CLEARED by PayUmoney Care:

    (5 of 5)

    Hi,

    We would like to inform you that the TXN for the Payment Id 6715605401is successful at our end. The amount for the same has been remitted to the merchant.

    For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.


    Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

    Regards,
    Team PayU

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.