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Refund of fee to issue Indian Passport (Double payment made)

Complain ID : CCN015757   76   Complaint's Reply

Passport Complaint Complaint Date: January 20, 2016
Modified date: January 21, 2016
For same and single applicant to issue Indian Passport, due to failure of connectivity of internet by mistake double payment of Rs. 3050/- has been made through Credit Card.

I am attaching two receipt for Application Reference No.
i) 15-0007144132
ii) 15-0007148452

Among which in i) status is Payment received
and in ii)Application received only

I have received online payment acknowledgement for ARN i) only which also attaching herewith.

File no. BO2078875047615 is also given only for ARN ii) only.

In Feedback options of Passport Sewa portal I tried to refund extra payment.

From Regional Passport Office, Passport Seva Kendra, Andheri replied is given "Fee once paid is non-refundable"

Concerned files of my communication and providing supporting evidence to PSK for my attempt to get refund I attaching herewith as Service request detail in Service Detail1

I request to do needful in this matter please

(ASIF M PATHAN)
Mobile : 91 848 703 2012
Email : amp5470@yahoo.co.in

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.