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Wrong product received Ordered Nikon DSLR & Received cups & small gift inside box

Complain ID : CCN026032   24  

Online Order Complaint Complaint Date: February 8, 2017
  • State :  Rajasthan
  • City :  Bhiwadi
  • Address: Villa No. 254, Omaxe City -2, Bhiwadi
Hi Team,

NO resolution received after 21 days of complaint at every forum of Paytm

I had ordered Nikon DSLR & received cups & small gift items 21 days ago.

When i had opened that box, shocked the box is having very tiny some other products although the invoice pasted on box was having correct info. about product.

The box itself is an ordinary packaging corrugated box(not nikon's packaging).

I am a regular customer for Paytm, but haven't received such issue in past. Since i got the parcel i am continuously trying to connect with paytm but there is no option on IVR to connect with customer care officer.

Please go through attached pics for reference & do the needful asap as this is very unpleasant to have such experience..
Complaint Against / To: paytm

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