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wrong and damage delivery camplain ignoring also

Complain ID : CCN050275   32  

Online Order Complaint Complaint Date: December 29, 2020
  • State :  Uttar Pradesh
  • Address: Near MLK PG Collage Balrampur Up
Sir, I had purchased a Trimmer
G GAPFILL NHC-3915 Rechargeable Electric (white, blue) on 3/12/2020
But i had delivered A wrong and damage product NOVA NS-216 on 7/12/2020
I complained in paytm mall but they are not taking any satisfactory action till now
It is a panic work by paytm mall
I have attach some images in this complain
My request to you plese go through images and take a action
Thank you

Order id -12294095488
Reference no- 177999162
NCH Reference no. -2472291
Complaint Against / To: paytm.com

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