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Complaint against flipkart regarding delivery of old different product and rejecting return.

Complain ID : CCN049423   130   Complaint's Reply

Online Order Complaint Complaint Date: November 13, 2020
I had ordered blue colour adidas shoes worth 4899/- on 18 oct.2020. recieved grey coloured old shoes on 26 Oct. 2020
Raised return multiple times but they rejected and blocked my flipkart account.
I want return and refund only
Complaint Against / To: Flipkart

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.