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Soap delivered in place of mobile

Complain ID : CCN049113   32  

Online Order Complaint Complaint Date: October 31, 2020
My son Ordered Samsung mobile on Amazon India using my Amazon ID and bank card on 19th October 2020. 20th October they delivered the packet and one Fena Soap was inside the box. Complaint was done to Amazon India through chat and social media. They replied after 10 days saying packet was delivered. They can not do anything They are not ready to accept its from their site
Complaint Against / To: amazon.in

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