Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Used AC delivered having technical problems. The return status not known till date

Complain ID : CCN032688   21  

Online Order Complaint Complaint Date: July 12, 2018
I have ordered an AC HITACHI 1.5 ton from PAYTM. Which was delivered to me in time but while i opened the box it had technical faults and was used. I have shared the pictures of the used product and send an complaint mail with the customer care immediately which has been accepted. but it has been more then 2 weeks that i am waiting for my refund but there is no proper response coming to me, i was suppose to get the return this week but this week is also getting over and despite of chasing PAYTM several times there is nothing that has happened till date.
Complaint Against / To: PAYTM

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.