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Refund Related Issue with Amazon India & with its Partner Nav saachi Traders

Complain ID : CCN028618   50   Complaint's Reply

Online Order Complaint Complaint Date: September 13, 2017
Modified date: September 18, 2017
  • State :  Orissa
  • City :  Puri
  • Address: Dola Mandap Sahi, Rup Kala Mandir Pin -752001
Refund related Issue

Sir I'm Sanjit Kumar Mahapatra from Odisha ,Puri pin-752001 I had order placed - Gionee S6 Pro Rose Gold, Smart Mobile . ORDER # 405-5187645-4031533, Tracking ID: EP463521255IN. Due to delivery problem with in this venue date time , so I cancelled the Order through contact the Amazon customer care .On dtd. 09.08.17 I had inquired the Track ID through India Post , that the product has already returned to seller end. BHATINDA , (H.O), any one can check India Post status portal with & check track I'd through India post . The product has already received at the Seller end area of Bhatinda H.O.on 08.08.17.time 4.27 p.m, but I was in- Odisha, Puri. It is far from distance from Puri , ODISHA to Bhatinda , H.O. How can I possible to receive the product in Bhatinda Head office. Another the person who has received the product check his proper identity & it's signature . This is a big crime please investigate the case seriously and refund my money rs.16,003/- I also tried contact with Seller NavSaachi Traders contact No – 7009203160 according to the Amazon customer care ,but the seller directly scolded me & said what ever you can do , I also do as per my wish . no one protect me evenly amazon also .
So personally I request you to to consider my case & investigate properly & as soon as possible to refund my money
your customer -Sanjit Kumar Mahapatra. Odisha, Puri.
Here I enclosed the scrren shot of India Post Track ID ORDER # 405-5187645-4031533, Tracking ID: EP463521255IN.

Complaint Against / To: Amazon India & with its Partner Nav saachi Traders (Bhatinda H.O, Punjab )

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    Gionee India

    by Gionee India:

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    Hi Sanjit,

    Please give our Customer Care a call on 1800-208-1166 and we'll be able to support you.

    You can also inbox us the detailed query at our official Facebook page so that we can speed up the process for you. Find the link here: http://www.facebook.com/gionee.india


    Regards
    Team Gionee India

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.