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Refund received

Complain ID : CCN047344   39  

Online Order Complaint Complaint Date: August 19, 2020
  • State :  Jharkhand
  • City :  Jamshedpur
  • Address: E-4 Srijan Tower, Road No 5 Ex, Near Hari Mandir, Kagal Nagar, Sonari
We had purchased 4 waterproof mattress protector from myntra. Upon receipt of those material the product was found wrong.we had log return request on myntra app on 12th July 2020.after several follow up and multiple complient logging on myntra customer care 3 product were returned back and amount has credited.still one piece is left and it is showing return on hold. Since all 4 items are under same order id only one product remaining to lift back and we are struggling to get refund amount of one piece which is 2399INR. Upon logging complient again and again on myntra app,they are just extending timeline and saying to wait for 48hrs every time. Since return request to till date almost 36 days over but we are not able to get any update from their side. All necessary information along with invoice photo and product photo already shared with myntra.
Complaint Against / To: Myntra

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