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Refund of money, have purchased one american tourister by placing order on SnapDeal.com

Complain ID : CCN028024   44   Complaint's Reply

Online Order Complaint Complaint Date: July 23, 2017
Modified date: July 24, 2017
I have purchased one american tourister by placing order on 14.06.2017 & after receiving the same I was dissatisfied and returned the same after observing all formalities of snapdeal as they declined to pick up the same from my address.Initially I requested them either to pick up or send their representative to check the item fit for return.Later I sent the same through courier & reached to Snapdeal on 17/07/2017 at 11:16 AM.Later the snapdeal authority asked me to upload courier receipt and share my bank particulars & I had uploaded the courier receipt on 16.07.2017 & bank particulars.After so many correspondence, after a lapse of 6 days of receiving the material, now the Snapdeal today [23.07.2017]told me that the item did not pass their quality check which seems to be inappropriate & return request is declined.Please look into the matter & asked Snapdeal to refund my money instead of returning the item.
With regards,
Supriyo Mukhopadhyay
Mob no-9593597560
Mail id-dsoconbwn@gmail.com
Complaint Against / To: snapdeal

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    Dear Supriyo,

    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

    Regards,
    Team Snapdeal

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