Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

CREDIT NOT ADJESTED purchase form YEPME online shopping order id 33619101

Complain ID : CCN027783   48   Complaint's Reply

Online Order Complaint Complaint Date: July 3, 2017
Modified date: July 10, 2017
  • State :  West Bengal
  • City :  Barasat
  • Address: Vill: Isubati, P.o + Ps : Duttapukur Dist: North 24 Pgs Pin : 743248
Respected Sir,
This is bring you Inform that i have a purchase form YEPME online shopping order id 33619101 that was received 04.05.2017 product value 1349 /-due to quality issue i have return the product on 10.05.2017 by DELIVERY curer ,Product Successfully received massages forward me at 12.05.2017 and finally quality checking process completed conform me 18.05.2017. as per YEPME return policy trams. all banking details sanded by me and conformation given by mail .. but not get any kind of refund .so i have call YEPME customer care executive conform that we will received . After wait 7 days again i have call to YEPME given me the wrong communication.. Again and again ... so please conform me as per YEPME TAT refund will credit whiten 22 days maximum but still not getting my refund please look into the matter


Regards..Md Abdul Kabir
Complaint Against / To: YEPME. COM

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Yepme.com

    CREDIT NOT ADJESTED PURCHASE FORM YEPME ONLINE SHOPPING ORDER ID 33619101 by Yepme.com:

    (5 of 5)

    Dear Customer,

    We sincerely apologize for the inconvenience caused to you.

    This is with reference to your concern regarding order number-33619101

    We would like to inform you that we have forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

    In case of any further assistance and feedback, you can write us back at refund@yepme.com

    Assuring you of our best services always!

    Warm Regards,
    Yepme Team

    SAIBAL SINHA

    Transactions are successful but no order id is provided by SAIBAL SINHA:

    (5 of 5)

    I have placed orders of Rs. 838/- each on 6th and 8th July through Paytm vide BILLDESKnut order # JPT25477192004 Paytm Cash Txn ID 12124686890 2017- 07-06 000:24:18 AM and through Mobikwik vide order# JMBK5483980947 DATED 08 JULY, 11:10 PNR IST respectively. Both the times the transactions were successful. However no order ids have been issued and both Paytm as well as Mobikwik have informed me that transaction with YEPME have been successful.

    I have called on the customer care number several times. Each time I have to wait for long to get customer care person. If I get them luckily they have asked to wait for a moment to get the information details and they did not even get the phone next time each time.

    I would like to request you to either provide me the order ids or any confirmation mail to my mail address clearly mentioning that both the transactions are not successful. I have called on both Paytm and Mobikwik and they both confirmed that the transaction with Yepme were absolutely successful.

    I have lodged complaints in yepme.com and complaint numbers are :3020010 and 3020199. No response from Yepme team.

    Every time when asked about the action taken against the complaint the response seems to be electronically generated like “We would like to inform you that we have forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly. In case of any further assistance and feedback, you can write us back at refund@yepme.com”.
    Waiting for early response.

    Saibal Sinha

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.