payment taken but order not delivered nither the seller is responding

Complain ID : CCN042154   27  

Online Order Complaint Complaint Date: October 10, 2019
gourav jain mobile no 7010481421 is an online dealer on insta he took money from me but has stopped replying now
he is a real fraud and fooling innocent people he should pe punished sevierly and should be kept behind the bars there are amny more complaint against him and i got to know about this through this site only
Complaint Against / To: digitech_29

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.