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Payment failed but amount debited from bank account

Complain ID : CCN047957   25  

Online Order Complaint Complaint Date: September 13, 2020
  • State :  Assam
  • Address: Mg Drug Distributor, Ward No 4 Murara
I ordered four clothing items in tataCliq on 6th August, order id: 108853955. While doing online payment,it was failed and amount was debited on 7th August, till date it is not reverted to my debit card.I have spoken to tataCliq customer care so many times. They register my complaint 3 times but no action has been taken. I even talked to my bank person, they said that the amount has already been debited. Its been more than one month and I am still not getting my money. This is so frustrating.

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