Order not Received money deducted

Complain ID : CCN026695   36  

Online Order Complaint Complaint Date: March 24, 2017
I have ordered a helmet on droom.in on 15th feb and my order is confirmed but still i did not receive my helmet
Complaint Against / To: Droom technologies

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.