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Non Delivery of Goods after Full Payment made

Complain ID : CCN030230   32   Complaint's Reply

Online Order Complaint Complaint Date: January 10, 2018
  • State :  Assam
  • City :  Guwahati
  • Address: House No 9, LKR Barua Road, 1st Bye Lane,
We Placed an Order on 2.12.2017 for a Modern Bunk And Trundle Bed Set By Inkgrid for Rs. 48,114 after discount and it was paid in full.

The goods was supposed to be dispatched by 13 Dec and later on 13 Dec, i received a mail and also a phone call saying that it will dispatched by 15 Dec.

However after that day, no further communication was there between us. We tried to contact over Phone lots of times, but either we used to get no Reply or Switched Off. Again by email, we wrote to them, but no response was received.

Please try that we get the materials. If there was any problem in dispatch, why did the company choose to not reply back.

Complaint Against / To: www.inkgrid.com

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    Aasif Khan

    Resolved Issue by Aasif Khan:

    (5 of 5)

    Dear Customer,

    As you are aware and we have immediately post your placing the order have mentioned that the pin code will not be covered for bulky items.

    Also, we request you to remove the complaint as the money has been refunded to you in full.

    Please delete the complaint or mark it as resolved.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.