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No action about products

Complain ID : CCN053750   38  

Online Order Complaint Complaint Date: July 23, 2021
I have ordered juicer ,and I get it but it was damaged and the juicers liver is not there ,so I called the number of naaptol and I want this liver ,they told okay and the next product came but it was wrong product,at that time itself I called to return it but they didn't give or take any action and declined the call we call again and again ,they told ' we have taken the complaints' after some time again one call come that is service number they told that your warranty is over so we can't return the product they have cheated us this happens four times for thsi product ,so please take action against this company and to return good product
Complaint Against / To: Naaptol

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.