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Missing item in order

Complain ID : CCN047408   36  

Online Order Complaint Complaint Date: August 21, 2020
I ordered one ethnic kurta set with dupatta from tjori on dated 30.4.2020 for rs. 4275/-however i got the late delivery of product after one month and that too dupatta was missing in that. Their contact number is not working so i mailed to these guys and informed them about the missing product.but after so many mails they are not bothering about it....i even asked them to refund my money of that item...they didnot even do that.i felt cheated.thus decided to go for its complaint.
Complaint Against / To: Tjori online shopping company

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.