Regarding the fakeness of the product received and not getting refund thereafter - www.tailorvala.co

Complain ID : CCN041782   46  

Online Order Complaint Complaint Date: September 26, 2019
Modified date: October 9, 2019
This is regarding order id 18962, which i ordered from tailorvala.com.

The piece that i have selected at the time of order was a pink color lehenga (Code 795) costing rupees 900, the piece i got was a blue color sari or whatever it was i don't know.

I had to return it back so there was no provision of home pickup or anything so i did a speed post which cost me around 300 rupees including packing and other charges along with the wastage of my precious time.

I tried to make a connect with the customer support contact mentioned on the parcel but it was of no use because ultimately it will ask you to send an email after going through all the options, so you won't be able to talk with anyone on that customer support contact.

Now i am not getting a refund of my cod amount which i have paid.

17, nilkanth ind., katargam, suart - 395004
this was the return address mentioned at the parcel which can help you to address this problem.

Request you to address this as soon as possible.
Complaint Against / To: www.tailorvala.com

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.