Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Refund status and order status update, I got a perfume from Snapdeal. It was of 200ml. But I receive

Complain ID : CCN034620   46   Complaint's Reply

Online Order Complaint Complaint Date: October 4, 2018
Modified date: October 24, 2018
Hi
I got a perfume from Snapdeal. It was of 200ml. But I received 100ml bottle. I returned the item to the warehouse, address given by the Snapdeal.
Item got delivered to warehouse on 29/09/2018. As per refund policy, they will inspect the item and make refund in 2 days. But it's 5 days, since item got delivered to warehouse, but till today there is no update from Snapdeal. I emailed to Snapdeal 4 times, but no back response from them. What should I do?
Complaint Against / To: Snapdeal

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Gurmohan Dass Gupta

    No customer care number by Gurmohan Dass Gupta:

    (5 of 5)

    There is no customer care number for contacting them. Kindly ask Snapdeal to provide customer care number for contacting them.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.